senz° privacy policy

Senz° processes your personal data because you provide it to us yourself. Below you will find an overview of the data we process:

• Your contact details, including name, email, phone number and physical address
• Your payment details, your credit card details that we receive anonymously from our payment service providers
• Your personal preferences such as marketing and cookie choices
• Device IDs, location data, browser, network provider, operating system, screen resolution and the support of web technologies in your browser such as flash and java
• Cookies, IP addresses, data identifying your internet browsers and their version, and web beacons and tags
• When visiting senz.com on your smartphone, we also receive data about the make and model of your smartphone, input method (e.g. touchscreen) and active operating system

When placing an order through our webshop, your customer data will be stored within the order you place. Customer data within an order is stored for at least 8 years. You decide, during the order process, whether you want to create an account for your data.

Senz° needs to collect personal information in order to provide the requested services to you. If you do not provide the information requested, we may not be able to provide the services. If you disclose any personal information relating to other people to us or to our service providers in connection with the services, you represent that you have the authority to do so and to permit us to use the information in accordance with this privacy policy.

• Providing you with desired or selected products and services
• Protect the rights, property or safety of senz° or others
• To inform you of changes in products or services
• Personalize content and ads
• Ad-, content measurement and target group insights to improve our website
• Product development

We do not collect, and request that you do not send us, sensitive personal data. (such as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric and sensitive data or revealing genetic characteristics, criminal backgrounds, health data or data concerning a person's sex life or sexual orientation)

Senz° will not store your personal data any longer than strictly necessary to realise the goals for which your data are collected. We use the following retention periods for the below categories:

Senz° doesn't share personal information with any third party, unless we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary. Senz° will not abuse personal information provide by you commercially.

Senz° only uses technical and functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can decide not to store cookies by changing the settings of your internet browser. In addition, you can also delete all information previously saved.

If you would like to request to review, correct, update, suppress, restrict or delete personal information that you have previously provided to us, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us via privacy@senz.com. We will respond to your request consistent with applicable law.

In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Senz° want to point out you have the possibility to file a complaint with a data protection authority for your country or region, or where an alleged infringement of applicable data protection law occurs. http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

Senz° take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of misuse, please contact our customer service or via privacy@senz.com.

We use systems and / or services from external suppliers for web hosting and storage of data in database environments. These services take place on server parks in the Netherlands. It is possible that the supplier also has access to data from our customers. We always make good agreements with these partners so that your data is safe.